FAQs
- 26 Sep 2024
- 1 Minute to read
- DarkLight
FAQs
- Updated on 26 Sep 2024
- 1 Minute to read
- DarkLight
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Creatives
How can I update my creative?
Contract our support team for help with creatives. Find directions on the Contact us page.
My creative has not been approved. What should I do?
Contract our support team for help with creatives. Find directions on the Contact us page.
Campaigns
How can I make changes to a campaign that I have submitted?
Contract our support team for help with campaigns. Find directions on the Contact us page.
Can I add a web pixel to my web traffic campaign after it has launched?
Contract our support team for help with campaigns. Find directions on the Contact us page.
My campaign was not approved. What should I do?
Contract our support team for help with campaigns. Find directions on the Contact us page.
Accounts and billing
How can I update my account details?
Contract our support team for help with your account. Find directions on the Contact us page.
How do I reset my password?
Follow the steps below to reset your password:
Click Reset Password. The password reset page will be displayed.
In the email field, enter your email address.
Click Continue. The password reset form will be displayed and an email will be sent you with a confirmation code.
In the confirmation code field, enter the code that was sent to you in the Reset your Ad Manager Password email.
In the new password field, enter a new strong password.
In the confirm password field, enter the same strong password as you entered in the new password field.
Click Reset Password to update your password. You will now be able to log into Ad Manager with your new password.
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